Jackson Productivity Research Inc.
Productivity is our middle name
Time Study, Time and Motion Study
How long does a job take? Perhaps the single most important operating information, in any business.
Many of our clients want help to determine just that.
Management calls us, usually with an objective in mind and we provide what the client wants. We don’t
insist on a particular buzzword, but apply our skills to achieve the client objective. Learn what we
are all about from the long list below; buy a book, read an on-line blog or article, download free forms.
Clients call on JPR because their own resources don’t have the experience or available time to resolve a
particular issue. We are asked to do the job, or lead, or support, or teach.
Our consulting assignments have resolved the following work measurement objectives in a wide vaiety of workplaces;
perhaps the challenges you face are similar. If so, give us a call.
- Define required time.
Work measurement is the first step in vital company systems; standard costing,
capacity, efficiency, productivity, utilization, staffing, scheduling, cost justification.
Better get the times right.
- Find and fix production constraints
Too many times to count, what is delaying output, and how do we improve? Typically observation and the watch
locate causes quickly; developing options takes longer but the watch also helps to evaluate the answers.
- Update old rates.
A call center, with monitors and keyboards, wanted to update rates using time study.
(An I Pad definitely beats the watch.) Our updates reflected changes in technology as expected,
but also found unexpected variations in work practices that alone justified the project.
- Identify non-value added work.
Time study almost always reveals preventable lost time, and productivity-killing practices. In
two recent cases the culprit was delay (at the bottleneck operation no less). In keeping with the classic mandate
of "Don't improve, remove", eliminate non-value added activity and you'll be able to pare crew sizes.
Evaluate overloaded, and underloaded, jobs.
Time study labor or equipment activity to resolve workload issues objectively. Routinely we find that changes in job content
and the timing of assignments lead to quick and effective workload balance and better labor efficiency.
Prepare for union contract negotiation.
Objective study informs both company and union about real, not perceived, labor workloads.
We've seen workloads that were too high, too low, and just right. Effective corrections have included
equipment and technology acquisition, work reassignment, and timing revisions.
Educate your educated guesses.
Business makes decisions based on the best available data. JPR has performed
studies to generate objective, current data which subsequently:
a. Confirmed to management that a certain level of performance had in fact been reached, and that it
was time for the next project phase. (Data turned out to be counter to the party line, and I was not invited
back. The watch may tend not to be politically correct.)
b. Increased output after bottlenecks were identified and corrected; a common occurrence.
c. Informed management that manual assembly could never attain as low a cost as simple mechanization;
not a robot but simple equipment readily available.
(Recent examples are from both smokestack industries and food production.)
Identify expensive elements of labor content. in service industries.
a. A hotel wanted to determine the expected time to change a room, when a guest departed. Our study did that,
and also told the client that some of their luxury room features, glass and marble for instance, required substantial
time to clean. And, please keep the number of pillows down to save literally minutes on a change.
b. A manufacturer believed their construction products could be installed more quickly than competitor's.
Time study verified the claim, and was subsequently featured in ads.
Choose a formal work measurement system; "incentives" or "piecework", or "Reasonable Expectations" (RE). The costs are
not the same, so be sure that the benefits will outweigh cost.
Create an incentive system if it fits the company style. Incentives or piece rates motivate people, but rate setting
effort, recordkeeping and reporting will increase. RE's will result in more labor hours
per unit than incentives, but less than an unmeasured situation. RE admin costs will be lower than incentives, but
data quality results will still be rigorous enough to support management systems.
JPR is a boutique consultancy that expertly and rapidly applies time study in manufacturing and service industries.
One size does not fit all, when it comes to work measurement; JPR chooses
from proven work measurement solutions to fit your particular circumstances and objectives.
Please call Jack Greene
at 843-422-1298 or e-mail
to ask about work measurement There is neither charge nor obligation
Skilled Labor Shortage
If a shortage of skilled labor is an issue for your business, work measurement is key tool.
Observe and time your skilled people to identify wasted time and the lower-skilled tasks that are assigned to them.
In other words, free up your skilled people to use their talents. JPR is
experienced at work and workplace design, at eliminating non-value added activity, at identifying and managing constraints.
Please click for the
Skilled Labor Shortage page.
Our Productivity and Industrial Engineering Books,
click cover for contents. The Industrial Engineering book includes
the contents of
Time and Motion Study,
and Cost Reduction; but not Construction Piece Rates .
For questions or discussion, contact Jack Greene at 843-422-1298 or