Jackson Productivity Research Inc.
Productivity is our middle name
Time Study, Time and Motion Study
How long does a job take?
Task time is a critical piece of information.
Our consulting assignments have resolved the following work measurement objectives;
perhaps the challenges you face are similar. Our Time Study book, shown below, addresses these and many other topics.
- Define required time.
Work measurement is the first step in vital company systems; standard costing,
capacity, efficiency, productivity, utilization, staffing, scheduling, cost justification.
Better get the times right.
- Update old rates.
A call center, with monitors and keyboards, wanted to update rates using time study.
(An I Pad definitely beats the watch.) Our updates reflected changes in technology as expected,
but also found unexpected variations in work practices, since resolved.
- Identify non-value added work.
Time study almost always reveals preventable lost time, and productivity-killing practices. In
two recent cases the culprit was delay (at the bottlneck operation!) waiting on paperwork (textiles), and
moving work-in-process (warehousing). In keeping with the classic mandate of "Don't improve, remove",
eliminate non-value added activity and you'll be able to pare crew sizes.
Evaluate overloaded jobs.
Perform time study of labor or equipment activity to resolve workload issues objectively. On recent occasions, a change in
the timing of assignments led to quick and effective workload balance..
Prepare for union contract negotiation.
Objective study informs both company and union about labor workloads.
We've seen workloads that were too high, too low, and just right. Effecive corrections have included equipment and
technology acquisition, work reassignment, and timing revisions.
Educate your educated guesses.
Business makes decisions based on the best available data. JPR has performed
studies to generate objective, current data which subsequently:
a. Confirmed to management that a certain level of performance had in fact been reached, and that it
was time for the next project phase. (Data turned out to be counter to the party line, and I was not invited
back. The watch may tend not to be politically correct.)
b. Increased output after bottlenecks were identified and corrected; a common occurrence.
c. Informed management that manual assembly could never attain as low a cost as simple mechanization;
not a robot but simple equipment readily available. Mechanization also reduces ergonomic stress, a very valuable byproduct
(Recent examples are from smokestack industries and food production.)
Improve labor content in service industries.
a. A hotel wanted to determine the expected time to change a room, when a guest departed. Our study did that,
and also told the client that some of their luxury room features, glass and marble for instance, required substantial
time to clean. And, please keep the number of pillows down to save literally minutes on a change.
b. A manufacturer believed their construction products could be installed more quickly than competitor's.
Time study verified the claim, was subsequently featured in ads.
Choose a formal work measurement system; "incentives" or "piecework", or "reasonable expectations".
Create an incentive system if it fits the company style. (Incentives motivate people, but rate setting
effort, recordkeeping and reporting may well be increased.)
Expectations will result in more labor hours per unit than incentives, but less than an unmeasured situation.
For expectations, time study and reporting investment will be lower, but results will still be rigorous enough
to support management systems in the first point, "Define required times".
Skilled Labor Shortage
If a shortage of skilled labor is an issue for your business, work measurement is key tool.
Observe and time your skilled people to identify wasted time and the lower-skilled tasks that are assigned to them.
In other words, free up your skilled people to use their talents. JPR is
experienced at work and workplace design, at eliminating non-value added activity, at identifying and managing constraints.
Please click for the
Skilled Labor Shortage page.
JPR is a boutique consultancy that expertly and rapidly applies time study in manufacturing and service industries.
One size does not fit all, when it comes to work measurement; JPR does not offer the "buzz-word |
of the month", but chooses
from proven work measurement solutions to fit your particular circumstances and objectives. Please call Jack Greene
at 843-422-1298 or e-mail
to ask about work measurement There is neither charge nor obligation
Our Productivity and Industrial Engineering Books,
click cover for contents. The Industrial Engineering book includes
the contents of Time and Motion Study,
and Cost Reduction; but not Construction Piece Rates .
For questions or discussion, contact Jack Greene at 843-422-1298 or